Privacy Policy
Effective November 3, 2026
This policy applies to PuertoRicoSnorkelingTours.com and is operated by Paradise Seekers Puerto Rico LLC. If you have questions about your information, contact us at [email protected].
Information we collect
We collect two categories of information: information you provide to us directly, and information collected automatically when you use the site.
Information you provide includes your name, email address, phone number, booking details, and any messages you send through our contact form or booking flow.
Information collected automatically includes your IP address, device and browser data, pages you view on the site, and cookie identifiers placed during your visit.
How we use your information
We use the information we collect to:
- Respond to your inquiries and messages
- Confirm and manage your reservations
- Coordinate logistics and deliver the services you have booked
- Send booking-related communications such as confirmations and reminders
- Improve the performance and experience of the website
- Prevent fraud and protect the security of our systems
- Measure the effectiveness of our marketing
Cookies and third-party advertising
We allow third parties to use cookies and similar technologies to collect information in anonymous form during your visit. This information may be shared with third parties to deliver advertising based on your past browsing of PuertoRicoSnorkelingTours.com.
You can control cookies through your browser settings. You can also review and opt out of certain types of interest-based advertising by visiting the Network Advertising Initiative opt-out page:
Analytics and session recordings
We use Google Analytics to understand how visitors use PuertoRicoSnorkelingTours.com: which pages are viewed, how long they are viewed, and which buttons are tapped, including booking and WhatsApp buttons. Google Analytics uses cookies and receives your IP address and device and browser data.
We partner with Microsoft Clarity to see how visitors use our pages through behavioral metrics, heatmaps and session replays, which record clicks, taps and scrolling. Clarity masks what you type into forms. Website usage data is captured using first-party and third-party cookies and other tracking technologies to improve our site and for site optimization, fraud and security, and advertising. For more information about how Microsoft collects and uses your data, see the Microsoft Privacy Statement.
We use Google Ads to measure our advertising and to show our ads to people who have visited this site.
Bookings are completed on FareHarbor, our booking provider, which has its own privacy policy. WhatsApp messages are handled by WhatsApp under its own privacy policy.
To stop Google Analytics in your browser, you can install the Google Analytics opt-out browser add-on. Learn more about how Google uses information from sites that use its services.
Your rights and choices
You have the right to access, correct, or request deletion of the personal information we hold about you. To submit a request, contact us at [email protected]. We may ask you to verify your identity before acting on your request.
Data retention
We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Booking records are generally retained for a minimum of three years for operational and tax purposes.
Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or loss. Our site is served over HTTPS and hosted on Cloudflare's global network. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Children's privacy
Our site is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information through our site, contact us and we will delete it promptly.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this page periodically. Your continued use of PuertoRicoSnorkelingTours.com after any changes constitutes your acceptance of the updated policy.
Contact us
If you have questions or concerns about this Privacy Policy or how your information is handled, please reach out:
- Email: [email protected]
- Phone: (787) 209-2127
- WhatsApp: Message us on WhatsApp
- Mail: Paradise Seekers Puerto Rico LLC, Fajardo, Puerto Rico 00738